Refund Policy

Last updated: June 28, 2026

30-day money-back guarantee

We want you to be happy with Rimetry. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order using the email you used at checkout, or
2. Email us at billing@rimetry.com or support@rimetry.com and we'll help you through the process.

Renewals

Subscriptions renew automatically. You can cancel renewal at any time from your account — cancellation takes effect at the end of the current billing period and you retain access until then.

Questions

Reach out any time at billing@rimetry.com.