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Tuya status

tuya.com ·Last checked ·Smart Home & Media
Current status
Up and running
No spike in reports
Response time
1568 ms
Uptime (24h)
100.00%
rimetry Health Score
98.83/ 100Good
Reliability snapshot

Tuya uptime & performance at a glance

Current status
Operational
Uptime · 24h
100%
Uptime · 7 days
100%
Uptime · 30 days
100%
Response time
1,568 ms
Baseline 818 ms
Tracked incidents
0
SSL certificate
—
Independent check rounds

Is Tuya down, or is it just you?

Multiple independent check rounds from rimetry's monitoring infrastructure, run seconds apart.

Our checks reached Tuya successfully in every round of the last check cycle.

Check roundLast checkSuccess rate (24h)Avg response
Round 1Reachable100%1,566 ms
Round 2Reachable100%1,441 ms
Round 3Reachable100%1,120 ms
Round 4Reachable100%1,170 ms

Based on 360 automated checks in the last 24 hours. Each round is an independent pass over the same endpoint, seconds apart — a single failing round is not an outage; repeated failures across rounds are.

What can be affected

What can be affected on Tuya?

These are the main Tuya functions that can experience separate issues.

  • Device cloud connection
    Check whether local control still works while the cloud is unreachable
  • Mobile app
    Force-close and reopen the app, then retry on mobile data
  • Automations & routines
    Trigger one routine manually to test the automation path
  • Voice assistant
    Re-link the assistant account if voice commands fail
  • Account & settings
    Check account settings from the website if the app looks wrong

This list shows which parts can fail on their own. It does not mean any of them is failing right now — the live status above is the only claim we make about the current state.

Incident timeline

No incidents reported. Everything is green.

AI summary

Tuya appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.

0 reports in the last hour
Community signal
Monitoring live signals…
10 min
Not enough data yet
1 hour
Not enough data yet
Countries
Not enough data yet
Reports over 24h

Monitoring live signals…

By issue type

No disruptions detected

By country

No regional issues yet

About Tuya

Tuya provides a cloud platform and mobile application for controlling smart home devices including lights, security cameras, and kitchen appliances. Users interact with the app to set automation scenes, manage device groups, and integrate with voice assistants like Alexa or Google Home. Connectivity issues often result in devices appearing offline, delayed response to remote commands, or failure of scheduled routines. By checking this Rimetry profile, you can see real-time data on Tuya's global server availability to differentiate between a local Wi-Fi problem and a backend service outage.

Problems with Tuya can affect device cloud connection, mobile app, automations & routines independently.

Tuya (tuya.com) is a smart home & media service monitored continuously by rimetry's automated checks. We probe its public endpoints every 60 seconds in repeated independent rounds to detect outages and latency spikes the moment they happen.

Right now Tuya is reporting as operational across our probes, with an average response time of 1568 ms and 100.00% uptime over the last 24 hours. Most users connecting to tuya.com are seeing it work normally.

Common causes of disruption for services like Tuya include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.

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More in Smart Home & Media

Other smart home & media tools people watch alongside Tuya. See the full category.

What is Tuya?

Tuya is a popular online service tracked by rimetry. Outages and incidents are monitored 24/7 across multiple regions.

Tuya is part of our Smart Home & Media category. You can also review current trending outages across the internet.

Common issues

  • · Devices show as offline
  • · App commands not reaching devices
  • · Automations not triggering
  • · Camera streams failing to load

Similar patterns often surface across other smart home & media providers — cross-check against the global outage map.

Troubleshooting

  • · Check whether local control still works while the cloud is unreachable
  • · Force-close and reopen the app, then retry on mobile data
  • · Trigger one routine manually to test the automation path
  • · Re-link the assistant account if voice commands fail
  • · Check whether devices respond locally — cloud outages leave local control working
  • · Power-cycle the hub or bridge, then the individual device
  • · Reconnect the app to your Wi‑Fi network (2.4 GHz for many devices)
  • · Re-link the voice assistant account if commands fail
  • · Confirm your router hasn't isolated IoT devices on a separate network
  • · Check Tuya's official social channels

Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to smart home & media.

FAQ

  • Is Tuya down for everyone?
    Use the live status above — green means it's likely just you.
  • How often is the status updated?
    Every minute from four global regions.
  • Is Tuya Device cloud connection down?
    Device cloud connection can fail on its own, separately from the rest of Tuya. Compare the live status above with your own test of that specific function.
  • Where can I see past Tuya incidents?
    Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive.
  • What else is broken right now?
    See the trending outages page or narrow it to smart home & media.