Trust & Transparency

How rimetry detects, scores, and reports internet outages — the methodology, regions, and signals behind every status.

Technical monitoring

Every service is probed from four global regions on a 1–5 minute cadence. We require persistence across multiple cycles before flipping a service to Down, and we cross-check vendor status pages, DNS health, and TLS validity.

Community signal

Verified user reports contribute 20% to status confidence, with anti-spam scoring, IP fingerprinting, and rate limits. Reports never override technical signals on their own.

Status tiers

We use five tiers instead of binary up/down to reflect real-world performance.

  • Online
    All probes succeed, vendor and community signals confirm.
  • Slow
    Response time exceeds baseline by 2× across multiple regions.
  • Degraded
    ≥1 region failing or vendor reports partial issue.
  • Partial outage
    Multiple regions failing or major feature down.
  • Down
    Majority of regions fail repeatedly, persistence gate cleared.

Probe regions

Active probe locations contributing to consensus.

US-EastUS-WestEuropeAsia

Scoring formula

Health score and confidence are deterministic — no hand-tuning, no hidden weights.

Health = 0.5 × Uptime
       + 0.3 × (1 − IncidentWeight) × 100
       + 0.2 × CommunityConfidence
       − LatencyPenalty

Confidence = 0.4 × Technical + 0.4 × Regional + 0.2 × Community

Privacy & data

Reports are stored with a hashed IP only. We don't sell data and we expose internal anti-abuse fields only to admins.

Live accuracy

We publish live numbers on every probe, vendor agreement, and mean time to detect.

View live accuracy →

Maintained by rimetry

This page is maintained by rimetry to answer common questions about how our uptime monitoring works. It describes rimetry's enabled controls, not a third-party certification.