Rakuten status
Rakuten uptime & performance at a glance
- Current status
- Operational
- Uptime · 24h
- 100%
- Uptime · 7 days
- 100%
- Uptime · 30 days
- 100%
- Response time
- 168 ms
- Tracked incidents
- 0
- SSL certificate
- —
Is Rakuten down, or is it just you?
Multiple independent check rounds from rimetry's monitoring infrastructure, run seconds apart.
Our checks reached Rakuten successfully in every round of the last check cycle.
| Check round | Last check | Success rate (24h) | Avg response |
|---|---|---|---|
| Round 1 | Reachable | 100% | 395 ms |
| Round 2 | Reachable | 100% | 389 ms |
| Round 3 | Reachable | 100% | 378 ms |
| Round 4 | Reachable | 100% | 383 ms |
Based on 364 automated checks in the last 24 hours. Each round is an independent pass over the same endpoint, seconds apart — a single failing round is not an outage; repeated failures across rounds are.
What can be affected on Rakuten?
These are the main Rakuten functions that can experience separate issues.
- WebsiteOpen the site in another browser to rule out a local cache issue
- Login & authenticationTest signing in from a private browser window or another device
- SearchTry a simpler query — search can fail while the rest works
- CartReload the cart in a fresh session if items disappear
- CheckoutReload the cart and start checkout again rather than resubmitting
- Orders & returnsOrder history can lag — refresh before placing a duplicate order
- Mobile appForce-close and reopen the app, then retry on mobile data
This list shows which parts can fail on their own. It does not mean any of them is failing right now — the live status above is the only claim we make about the current state.
Incident timeline
No incidents reported. Everything is green.
Rakuten appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.
Monitoring live signals…
No disruptions detected
No regional issues yet
About Rakuten
Rakuten is an e-commerce and affiliate marketing platform where shoppers earn cashback on purchases made through a directory of partner retailers. Users log in to track their shopping trips, check their Big Fat Check balance, and activate browser extensions for automatic discounts. Service failures often prevent the activation of cashback sessions or lead to errors when browsing the marketplace. The platform may also fail to record transactions, resulting in missing credits for users. Rimetry oversees this shopping service by consistently probing its domain for connectivity and performance metrics from multiple global locations.
Problems with Rakuten can affect website, login & authentication, search independently.
Rakuten (rakuten.com) is a e-commerce service monitored continuously by rimetry's automated checks. We probe its public endpoints every 60 seconds in repeated independent rounds to detect outages and latency spikes the moment they happen.
Right now Rakuten is reporting as operational across our probes, with an average response time of 168 ms and 100.00% uptime over the last 24 hours. Most users connecting to rakuten.com are seeing it work normally.
Common causes of disruption for services like Rakuten include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.
Paste this anywhere — your site, docs, README — and visitors see the live rimetry health for this service.
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<p style="font:11px -apple-system,sans-serif"><a href="https://rimetry.com/rakuten-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=rakuten" rel="dofollow">Rakuten status by rimetry</a></p>[](https://rimetry.com/rakuten-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=rakuten)[](https://rimetry.com/rakuten-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=rakuten)Related services
Other e-commerce tools people watch alongside Rakuten. See the full category.
What is Rakuten?
Global marketplace and cashback shopping platform.
Rakuten is part of our E-commerce category. You can also review current trending outages across the internet.
Common issues
- · Checkout errors or payment declines
- · Cart emptying unexpectedly
- · Product pages or search failing to load
- · Order tracking not updating
Similar patterns often surface across other e-commerce providers — cross-check against the global outage map.
Troubleshooting
- · Open the site in another browser to rule out a local cache issue
- · Test signing in from a private browser window or another device
- · Try a simpler query — search can fail while the rest works
- · Reload the cart in a fresh session if items disappear
- · Don't retry checkout repeatedly — check your order history first to avoid duplicates
- · Clear the cart cookie if the basket looks wrong
- · Try a different payment method; declines often come from the bank, not the shop
- · Test as a guest to rule out an account-specific problem
- · Disable extensions that rewrite checkout pages
- · Check Rakuten's official social channels
Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to e-commerce.
FAQ
- Is Rakuten down for everyone?
Use the live status above — green means it's likely just you. - How often is the status updated?
Every minute from four global regions. - Is Rakuten Website down?
Website can fail on its own, separately from the rest of Rakuten. Compare the live status above with your own test of that specific function. - Where can I see past Rakuten incidents?
Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive. - What else is broken right now?
See the trending outages page or narrow it to e-commerce.