PrestaShop status
PrestaShop uptime & performance at a glance
- Current status
- Operational
- Uptime · 24h
- 100%
- Uptime · 7 days
- 100%
- Uptime · 30 days
- 100%
- Response time
- 39 ms
- Tracked incidents
- 0
- SSL certificate
- —
Is PrestaShop down, or is it just you?
Multiple independent check rounds from rimetry's monitoring infrastructure, run seconds apart.
Our checks reached PrestaShop successfully in every round of the last check cycle.
| Check round | Last check | Success rate (24h) | Avg response |
|---|---|---|---|
| Round 1 | Reachable | 100% | 276 ms |
| Round 2 | Reachable | 100% | 249 ms |
| Round 3 | Reachable | 100% | 191 ms |
| Round 4 | Reachable | 100% | 212 ms |
Based on 360 automated checks in the last 24 hours. Each round is an independent pass over the same endpoint, seconds apart — a single failing round is not an outage; repeated failures across rounds are.
What can be affected on PrestaShop?
These are the main PrestaShop functions that can experience separate issues.
- WebsiteOpen the site in another browser to rule out a local cache issue
- Login & authenticationTest signing in from a private browser window or another device
- SearchTry a simpler query — search can fail while the rest works
- CartReload the cart in a fresh session if items disappear
- CheckoutReload the cart and start checkout again rather than resubmitting
- Orders & returnsOrder history can lag — refresh before placing a duplicate order
- Mobile appForce-close and reopen the app, then retry on mobile data
This list shows which parts can fail on their own. It does not mean any of them is failing right now — the live status above is the only claim we make about the current state.
Incident timeline
No incidents reported. Everything is green.
PrestaShop appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.
Monitoring live signals…
No disruptions detected
No regional issues yet
About PrestaShop
PrestaShop is an open-source e-commerce solution used by merchants to build digital storefronts, manage product inventories, and process customer orders. The software relies on various modules for payment gateway integration and shipping calculations during the checkout process. Technical disruptions often manifest as slow back-office loading times, errors during the payment phase, or issues with the official Addons Marketplace. Because store uptime directly impacts revenue, Rimetry tracks the reachability and performance metrics of the platform to help administrators distinguish between local hosting issues and wider service outages.
Problems with PrestaShop can affect website, login & authentication, search independently.
PrestaShop (prestashop.com) is a e-commerce service monitored continuously by rimetry's automated checks. We probe its public endpoints every 60 seconds in repeated independent rounds to detect outages and latency spikes the moment they happen.
Right now PrestaShop is reporting as operational across our probes, with an average response time of 39 ms and 100.00% uptime over the last 24 hours. Most users connecting to prestashop.com are seeing it work normally.
Common causes of disruption for services like PrestaShop include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.
Paste this anywhere — your site, docs, README — and visitors see the live rimetry health for this service.
<iframe src="https://rimetry.com/embed/prestashop" title="PrestaShop status — rimetry" width="320" height="72" frameborder="0" loading="lazy" referrerpolicy="no-referrer-when-downgrade" style="border:0;overflow:hidden;color-scheme:dark"></iframe>
<p style="font:11px -apple-system,sans-serif"><a href="https://rimetry.com/prestashop-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=prestashop" rel="dofollow">PrestaShop status by rimetry</a></p>[](https://rimetry.com/prestashop-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=prestashop)[](https://rimetry.com/prestashop-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=prestashop)Related services
Other e-commerce tools people watch alongside PrestaShop. See the full category.
What is PrestaShop?
Open-source e-commerce platform for building online stores.
PrestaShop is part of our E-commerce category. You can also review current trending outages across the internet.
Common issues
- · Checkout errors or payment declines
- · Cart emptying unexpectedly
- · Product pages or search failing to load
- · Order tracking not updating
Similar patterns often surface across other e-commerce providers — cross-check against the global outage map.
Troubleshooting
- · Open the site in another browser to rule out a local cache issue
- · Test signing in from a private browser window or another device
- · Try a simpler query — search can fail while the rest works
- · Reload the cart in a fresh session if items disappear
- · Don't retry checkout repeatedly — check your order history first to avoid duplicates
- · Clear the cart cookie if the basket looks wrong
- · Try a different payment method; declines often come from the bank, not the shop
- · Test as a guest to rule out an account-specific problem
- · Disable extensions that rewrite checkout pages
- · Check PrestaShop's official social channels
Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to e-commerce.
FAQ
- Is PrestaShop down for everyone?
Use the live status above — green means it's likely just you. - How often is the status updated?
Every minute from four global regions. - Is PrestaShop Website down?
Website can fail on its own, separately from the rest of PrestaShop. Compare the live status above with your own test of that specific function. - Where can I see past PrestaShop incidents?
Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive. - What else is broken right now?
See the trending outages page or narrow it to e-commerce.