PrestaShop status
PrestaShop uptime & performance at a glance
- Current status
- Operational
- Uptime · 24h
- 100%
- Uptime · 7 days
- 100%
- Uptime · since Aug 5, 2026
- 100%
- Response time
- 22 ms
- Tracked incidents
- 0
- SSL certificate
- —
Is PrestaShop down everywhere, or just for you?
Our probes reached PrestaShop successfully from every monitoring region in the last check round.
| Monitoring region | Last check | Success rate (24h) | Avg response |
|---|---|---|---|
| Asia Pacific | Reachable | 100% | 571 ms |
| Europe | Reachable | 100% | 543 ms |
| North America (East) | Reachable | 100% | 452 ms |
| North America (West) | Reachable | 100% | 483 ms |
Based on 212 automated checks in the last 24 hours. A region only appears here once we have real measurements from it.
What to check when PrestaShop misbehaves
PrestaShop is an online store in our e-commerce catalog. Services like this rarely fail as one block — these pieces can break on their own, so identifying which one is affected usually explains what you are seeing.
- StorefrontBrowsing and product pages
- SearchFinding products
- Cart & checkoutCompleting an order
- PaymentsCard and wallet authorisation
- Account & ordersOrder history and tracking
Our automated checks measure reachability and response time of PrestaShop's public endpoint. Component level detail above reflects what users of this kind of service typically report, not a vendor status feed.
Incident timeline
No incidents reported. Everything is green.
PrestaShop appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.
Monitoring live signals…
No disruptions detected
No regional issues yet
About PrestaShop
PrestaShop is an open-source e-commerce solution used by merchants to build digital storefronts, manage product inventories, and process customer orders. The software relies on various modules for payment gateway integration and shipping calculations during the checkout process. Technical disruptions often manifest as slow back-office loading times, errors during the payment phase, or issues with the official Addons Marketplace. Because store uptime directly impacts revenue, Rimetry tracks the reachability and performance metrics of the platform to help administrators distinguish between local hosting issues and wider service outages.
PrestaShop (prestashop.com) is a e-commerce service monitored continuously by rimetry from multiple global regions. We probe its public endpoints every 60 seconds to detect outages, latency spikes, and regional degradations the moment they happen.
Right now PrestaShop is reporting as operational across our probes, with an average response time of 22 ms and 100.00% uptime over the last 24 hours. Most users connecting to prestashop.com are seeing it work normally.
Common causes of disruption for services like PrestaShop include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.
Paste this anywhere — your site, docs, README — and visitors see the live rimetry health for this service.
<iframe src="https://rimetry.com/embed/prestashop" title="PrestaShop status — rimetry" width="320" height="72" frameborder="0" loading="lazy" referrerpolicy="no-referrer-when-downgrade" style="border:0;overflow:hidden;color-scheme:dark"></iframe>
<p style="font:11px -apple-system,sans-serif"><a href="https://rimetry.com/prestashop-status?utm_source=embed&utm_medium=badge" rel="dofollow">PrestaShop status by rimetry</a></p>[](https://rimetry.com/prestashop-status?utm_source=embed&utm_medium=badge)Related services
Other e-commerce tools people watch alongside PrestaShop. See the full category.
What is PrestaShop?
Open-source e-commerce platform for building online stores.
PrestaShop is part of our E-commerce category. You can also review current trending outages across the internet.
Common issues
- · Checkout errors or payment declines
- · Cart emptying unexpectedly
- · Product pages or search failing to load
- · Order tracking not updating
Similar patterns often surface across other e-commerce providers — cross-check against the global outage map.
Troubleshooting
- · Don't retry checkout repeatedly — check your order history first to avoid duplicates
- · Clear the cart cookie if the basket looks wrong
- · Try a different payment method; declines often come from the bank, not the shop
- · Test as a guest to rule out an account-specific problem
- · Disable extensions that rewrite checkout pages
- · Check PrestaShop's official social channels
Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to e-commerce.
FAQ
- Is PrestaShop down for everyone?
Use the live status above — green means it's likely just you. - How often is the status updated?
Every minute from four global regions. - Where can I see past PrestaShop incidents?
Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive. - What else is broken right now?
See the trending outages page or narrow it to e-commerce.