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Max status

max.com ·Last checked ·Streaming
Current status
Up and running
No spike in reports
Response time
451 ms
Uptime (24h)
100.00%
rimetry Health Score
99.00/ 100Excellent
Reliability snapshot

Max uptime & performance at a glance

Current status
Operational
Uptime · 24h
100%
Uptime · 7 days
100%
Uptime · 30 days
100%
Response time
451 ms
Baseline 260 ms
Tracked incidents
0
SSL certificate
—
Independent check rounds

Is Max down, or is it just you?

Multiple independent check rounds from rimetry's monitoring infrastructure, run seconds apart.

Our checks reached Max successfully in every round of the last check cycle.

Check roundLast checkSuccess rate (24h)Avg response
Round 1Reachable100%446 ms
Round 2Reachable100%440 ms
Round 3Reachable100%425 ms
Round 4Reachable100%431 ms

Based on 3,288 automated checks in the last 24 hours. Each round is an independent pass over the same endpoint, seconds apart — a single failing round is not an outage; repeated failures across rounds are.

What can be affected

What can be affected on Max?

These are the main Max functions that can experience separate issues.

  • Website
    Open the site in another browser to rule out a local cache issue
  • Login & authentication
    Test signing in from a private browser window or another device
  • Playback
    Try a different title and a different device before assuming an outage
  • Downloads
    Check whether offline downloads still play while streaming fails
  • TV & console apps
    Restart the TV, console or streaming stick, not just the app

This list shows which parts can fail on their own. It does not mean any of them is failing right now — the live status above is the only claim we make about the current state.

Incident timeline

No incidents reported. Everything is green.

AI summary

Max appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.

0 reports in the last hour
Community signal
Monitoring live signals…
10 min
Not enough data yet
1 hour
Not enough data yet
Countries
Not enough data yet
Reports over 24h

Monitoring live signals…

By issue type

No disruptions detected

By country

No regional issues yet

About Max

Max is a premium streaming service that hosts a vast catalog of HBO series, Warner Bros. films, and live sports content. Viewers utilize the application for 4K video playback, profile management, and downloading content for offline viewing. Common technical difficulties include the app hanging on the splash screen, playback errors like 'something went wrong' messages, and subtitle synchronization problems. Rimetry monitors the Max streaming backend and content delivery network to provide live visibility into whether the service is accessible to its audience.

Problems with Max can affect website, login & authentication, playback independently.

Max (max.com) is a streaming service monitored continuously by rimetry's automated checks. We probe its public endpoints every 60 seconds in repeated independent rounds to detect outages and latency spikes the moment they happen.

Right now Max is reporting as operational across our probes, with an average response time of 451 ms and 100.00% uptime over the last 24 hours. Most users connecting to max.com are seeing it work normally.

Common causes of disruption for services like Max include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.

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More in Streaming

Other streaming tools people watch alongside Max. See the full category.

What is Max?

HBO Max streaming service.

Max is part of our Streaming category. You can also review current trending outages across the internet.

Common issues

  • · Playback stalls or endless buffering
  • · Error codes on start-up or when pressing play
  • · Login loops and profile switching failures
  • · Lower-than-usual video quality

Similar patterns often surface across other streaming providers — cross-check against the global outage map.

Troubleshooting

  • · Open the site in another browser to rule out a local cache issue
  • · Test signing in from a private browser window or another device
  • · Try a different title and a different device before assuming an outage
  • · Check whether offline downloads still play while streaming fails
  • · Stop playback, close the app completely, and reopen it
  • · Try the same title in a browser to see whether it's app-specific
  • · Switch networks (mobile data vs Wi‑Fi) — streaming is sensitive to ISP routing
  • · Restart your TV, console or streaming stick, not just the app
  • · Turn off a VPN or proxy: many catalogues block them and it looks like an outage
  • · Check Max's official social channels

Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to streaming.

FAQ

  • Is Max down for everyone?
    Use the live status above — green means it's likely just you.
  • How often is the status updated?
    Every minute from four global regions.
  • Is Max Website down?
    Website can fail on its own, separately from the rest of Max. Compare the live status above with your own test of that specific function.
  • Where can I see past Max incidents?
    Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive.
  • What else is broken right now?
    See the trending outages page or narrow it to streaming.