Intercom status
Intercom uptime & performance at a glance
- Current status
- Operational
- Uptime · 24h
- 100%
- Uptime · 7 days
- 100%
- Uptime · 30 days
- 100%
- Response time
- 62 ms
- Tracked incidents
- 0
- SSL certificate
- —
Is Intercom down, or is it just you?
Multiple independent check rounds from rimetry's monitoring infrastructure, run seconds apart.
Our checks reached Intercom successfully in every round of the last check cycle.
| Check round | Last check | Success rate (24h) | Avg response |
|---|---|---|---|
| Round 1 | Reachable | 100% | 385 ms |
| Round 2 | Reachable | 100% | 379 ms |
| Round 3 | Reachable | 100% | 366 ms |
| Round 4 | Reachable | 100% | 370 ms |
Based on 368 automated checks in the last 24 hours. Each round is an independent pass over the same endpoint, seconds apart — a single failing round is not an outage; repeated failures across rounds are.
What can be affected on Intercom?
These are the main Intercom functions that can experience separate issues.
- Login & authenticationTest signing in from a private browser window or another device
- MessagingSend to a different chat to see whether it's account-specific
- NotificationsCheck notification permissions before reporting missing alerts
- Mobile appForce-close and reopen the app, then retry on mobile data
- Web appCompare the web app with the mobile app — they can fail separately
This list shows which parts can fail on their own. It does not mean any of them is failing right now — the live status above is the only claim we make about the current state.
Incident timeline
No incidents reported. Everything is green.
Intercom appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.
Monitoring live signals…
No disruptions detected
No regional issues yet
About Intercom
Intercom is a customer communications platform that businesses use for live chat, automated support bots, and targeted marketing campaigns. The service integrates directly into websites and apps to facilitate real-time interactions and manage help desk tickets. Typical service issues include the chat widget failing to load, delays in message delivery, or the inability to access the agent workspace dashboard. Rimetry constantly audits the connectivity of these communication tools to ensure that support teams can verify if a service gap is impacting their ability to reach customers.
Problems with Intercom can affect login & authentication, messaging, notifications independently.
Intercom (intercom.com) is a communication service monitored continuously by rimetry's automated checks. We probe its public endpoints every 60 seconds in repeated independent rounds to detect outages and latency spikes the moment they happen.
Right now Intercom is reporting as operational across our probes, with an average response time of 62 ms and 100.00% uptime over the last 24 hours. Most users connecting to intercom.com are seeing it work normally.
Common causes of disruption for services like Intercom include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.
Paste this anywhere — your site, docs, README — and visitors see the live rimetry health for this service.
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<p style="font:11px -apple-system,sans-serif"><a href="https://rimetry.com/intercom-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=intercom" rel="dofollow">Intercom status by rimetry</a></p>[](https://rimetry.com/intercom-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=intercom)[](https://rimetry.com/intercom-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=intercom)Related services
Other communication tools people watch alongside Intercom. See the full category.
What is Intercom?
Intercom is a popular online service tracked by rimetry. Outages and incidents are monitored 24/7 across multiple regions.
Intercom is part of our Communication category. You can also review current trending outages across the internet.
Common issues
- · Messages stuck sending
- · Calls dropping or failing to connect
- · Notifications delayed
- · Login or device-linking errors
Similar patterns often surface across other communication providers — cross-check against the global outage map.
Troubleshooting
- · Test signing in from a private browser window or another device
- · Send to a different chat to see whether it's account-specific
- · Check notification permissions before reporting missing alerts
- · Force-close and reopen the app, then retry on mobile data
- · Check whether messages fail to send or fail to arrive — they're different problems
- · Test a call on mobile data to rule out firewall or Wi‑Fi restrictions
- · Restart the app so it re-establishes its websocket connection
- · Confirm notification permissions if alerts are silent
- · Try the web client to see whether the desktop app alone is affected
- · Check Intercom's official social channels
Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to communication.
FAQ
- Is Intercom down for everyone?
Use the live status above — green means it's likely just you. - How often is the status updated?
Every minute from four global regions. - Is Intercom Login & authentication down?
Login & authentication can fail on its own, separately from the rest of Intercom. Compare the live status above with your own test of that specific function. - Where can I see past Intercom incidents?
Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive. - What else is broken right now?
See the trending outages page or narrow it to communication.