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Hotels.com status

hotels.com ·Last checked ·Travel
Current status
Up and running
No spike in reports
Response time
225 ms
Uptime (24h)
100.00%
rimetry Health Score
99.00/ 100Excellent
Reliability snapshot

Hotels.com uptime & performance at a glance

Current status
Operational
Uptime · 24h
100%
Uptime · 7 days
100%
Uptime · 30 days
99.98%
Response time
225 ms
Tracked incidents
0
SSL certificate
—
Independent check rounds

Is Hotels.com down, or is it just you?

Multiple independent check rounds from rimetry's monitoring infrastructure, run seconds apart.

Our checks reached Hotels.com successfully in every round of the last check cycle.

Check roundLast checkSuccess rate (24h)Avg response
Round 1Reachable100%679 ms
Round 2Reachable100%579 ms
Round 3Reachable100%421 ms
Round 4Reachable100%495 ms

Based on 364 automated checks in the last 24 hours. Each round is an independent pass over the same endpoint, seconds apart — a single failing round is not an outage; repeated failures across rounds are.

What can be affected

What can be affected on Hotels.com?

These are the main Hotels.com functions that can experience separate issues.

  • Website
    Open the site in another browser to rule out a local cache issue
  • Login & authentication
    Test signing in from a private browser window or another device
  • Search
    Try a simpler query — search can fail while the rest works
  • Booking
    Check your email for a confirmation before rebooking
  • Payments
    Try a second payment method before repeating a failed attempt
  • Mobile app
    Force-close and reopen the app, then retry on mobile data

This list shows which parts can fail on their own. It does not mean any of them is failing right now — the live status above is the only claim we make about the current state.

Incident timeline

No incidents reported. Everything is green.

AI summary

Hotels.com appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.

0 reports in the last hour
Community signal
Monitoring live signals…
10 min
Not enough data yet
1 hour
Not enough data yet
Countries
Not enough data yet
Reports over 24h

Monitoring live signals…

By issue type

No disruptions detected

By country

No regional issues yet

About Hotels.com

Hotels.com serves as a centralized marketplace for lodging reservations, featuring a rewards program and diverse property listings. The platform integrates with global distribution systems to provide live pricing, room availability, and user-generated reviews for travelers. Typical signs of a service failure include search results failing to populate or errors occurring during the final payment stage of a booking. Rimetry monitors the reliability of this travel portal across different network paths to verify that the booking infrastructure is performing as expected.

Problems with Hotels.com can affect website, login & authentication, search independently.

Hotels.com (hotels.com) is a travel service monitored continuously by rimetry's automated checks. We probe its public endpoints every 60 seconds in repeated independent rounds to detect outages and latency spikes the moment they happen.

Right now Hotels.com is reporting as operational across our probes, with an average response time of 225 ms and 100.00% uptime over the last 24 hours. Most users connecting to hotels.com are seeing it work normally.

Common causes of disruption for services like Hotels.com include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.

Share or embed live status

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More in Travel

Other travel tools people watch alongside Hotels.com. See the full category.

What is Hotels.com?

Global hotel booking platform.

Hotels.com is part of our Travel category. You can also review current trending outages across the internet.

Common issues

  • · Search or availability errors
  • · Booking fails at the payment step
  • · Online check-in unavailable
  • · Boarding passes not loading

Similar patterns often surface across other travel providers — cross-check against the global outage map.

Troubleshooting

  • · Open the site in another browser to rule out a local cache issue
  • · Test signing in from a private browser window or another device
  • · Try a simpler query — search can fail while the rest works
  • · Check your email for a confirmation before rebooking
  • · Check your booking confirmation email before repeating a payment
  • · Try check-in in a browser if the app fails — boarding passes often work there
  • · Search again with slightly different dates; some errors are inventory-specific
  • · Keep screenshots of any confirmation you do receive
  • · Contact the operator directly when travel is imminent
  • · Check Hotels.com's official social channels

Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to travel.

FAQ

  • Is Hotels.com down for everyone?
    Use the live status above — green means it's likely just you.
  • How often is the status updated?
    Every minute from four global regions.
  • Is Hotels.com Website down?
    Website can fail on its own, separately from the rest of Hotels.com. Compare the live status above with your own test of that specific function.
  • Where can I see past Hotels.com incidents?
    Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive.
  • What else is broken right now?
    See the trending outages page or narrow it to travel.