Ele.me status
Ele.me uptime & performance at a glance
- Current status
- Operational
- Uptime · 24h
- 100%
- Uptime · 7 days
- 100%
- Uptime · 30 days
- 100%
- Response time
- 4,097 ms
- Tracked incidents
- 0
- SSL certificate
- —
Is Ele.me down, or is it just you?
Multiple independent check rounds from rimetry's monitoring infrastructure, run seconds apart.
Our checks reached Ele.me successfully in every round of the last check cycle.
| Check round | Last check | Success rate (24h) | Avg response |
|---|---|---|---|
| Round 1 | Reachable | 100% | 1,960 ms |
| Round 2 | Reachable | 100% | 1,882 ms |
| Round 3 | Reachable | 100% | 1,558 ms |
| Round 4 | Reachable | 100% | 1,603 ms |
Based on 368 automated checks in the last 24 hours. Each round is an independent pass over the same endpoint, seconds apart — a single failing round is not an outage; repeated failures across rounds are.
What can be affected on Ele.me?
These are the main Ele.me functions that can experience separate issues.
- WebsiteOpen the site in another browser to rule out a local cache issue
- Login & authenticationTest signing in from a private browser window or another device
- Restaurant & store searchCheck whether search works with a different address or postcode
- OrderingRebuild the order instead of resubmitting a failed one
- CheckoutReload the cart and start checkout again rather than resubmitting
- Delivery trackingTracking often lags the real courier position by a few minutes
This list shows which parts can fail on their own. It does not mean any of them is failing right now — the live status above is the only claim we make about the current state.
Incident timeline
No incidents reported. Everything is green.
Ele.me appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.
Monitoring live signals…
No disruptions detected
No regional issues yet
About Ele.me
Ele.me is a primary food delivery and local services platform in China, facilitating orders between consumers and a vast network of restaurants and retailers. The application handles real-time GPS tracking for delivery drivers, mobile payment processing, and high-volume order management for vendors. Common failure points include the inability to process digital payments at checkout or delays in the transmission of order notifications to restaurant tablets. By observing the service from various network paths, Rimetry provides a clear picture of Ele.me’s operational status and API responsiveness for its users.
Problems with Ele.me can affect website, login & authentication, restaurant & store search independently.
Ele.me (ele.me) is a food delivery service monitored continuously by rimetry's automated checks. We probe its public endpoints every 60 seconds in repeated independent rounds to detect outages and latency spikes the moment they happen.
Right now Ele.me is reporting as operational across our probes, with an average response time of 4097 ms and 100.00% uptime over the last 24 hours. Most users connecting to ele.me are seeing it work normally.
Common causes of disruption for services like Ele.me include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.
Paste this anywhere — your site, docs, README — and visitors see the live rimetry health for this service.
<iframe src="https://rimetry.com/embed/eleme" title="Ele.me status — rimetry" width="320" height="72" frameborder="0" loading="lazy" referrerpolicy="no-referrer-when-downgrade" style="border:0;overflow:hidden;color-scheme:dark"></iframe>
<p style="font:11px -apple-system,sans-serif"><a href="https://rimetry.com/eleme-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=eleme" rel="dofollow">Ele.me status by rimetry</a></p>[](https://rimetry.com/eleme-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=eleme)[](https://rimetry.com/eleme-status?utm_source=embed&utm_medium=badge&utm_campaign=service-status&utm_content=eleme)Related services
Other food delivery tools people watch alongside Ele.me. See the full category.
What is Ele.me?
China's major on-demand food delivery platform (Alibaba).
Ele.me is part of our Food Delivery category. You can also review current trending outages across the internet.
Common issues
- · Orders failing at checkout
- · No restaurants shown for your address
- · Live tracking frozen
- · Payment declined
Similar patterns often surface across other food delivery providers — cross-check against the global outage map.
Troubleshooting
- · Open the site in another browser to rule out a local cache issue
- · Test signing in from a private browser window or another device
- · Check whether search works with a different address or postcode
- · Rebuild the order instead of resubmitting a failed one
- · Check your order list before reordering — duplicates are charged
- · Confirm location permissions if no restaurants appear
- · Try a different payment method at checkout
- · Restart the app if tracking is frozen; the order usually still progresses
- · Contact support in-app for anything already paid for
- · Check Ele.me's official social channels
Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to food delivery.
FAQ
- Is Ele.me down for everyone?
Use the live status above — green means it's likely just you. - How often is the status updated?
Every minute from four global regions. - Is Ele.me Website down?
Website can fail on its own, separately from the rest of Ele.me. Compare the live status above with your own test of that specific function. - Where can I see past Ele.me incidents?
Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive. - What else is broken right now?
See the trending outages page or narrow it to food delivery.