Ele.me status
Ele.me uptime & performance at a glance
- Current status
- Operational
- Uptime · 24h
- 100%
- Uptime · 7 days
- 100%
- Uptime · since Aug 5, 2026
- 100%
- Response time
- 2,387 ms
- Tracked incidents
- 0
- SSL certificate
- —
Is Ele.me down everywhere, or just for you?
Our probes reached Ele.me successfully from every monitoring region in the last check round.
| Monitoring region | Last check | Success rate (24h) | Avg response |
|---|---|---|---|
| Asia Pacific | Reachable | 100% | 2,342 ms |
| Europe | Reachable | 100% | 2,049 ms |
| North America (East) | Reachable | 100% | 1,491 ms |
| North America (West) | Reachable | 100% | 1,626 ms |
Based on 208 automated checks in the last 24 hours. A region only appears here once we have real measurements from it.
What to check when Ele.me misbehaves
Ele.me is a food delivery service in our food delivery catalog. Services like this rarely fail as one block — these pieces can break on their own, so identifying which one is affected usually explains what you are seeing.
- App & websiteBrowsing restaurants
- OrderingPlacing and confirming orders
- PaymentsCheckout authorisation
- Order trackingLive courier updates
- AccountLogin and saved addresses
Our automated checks measure reachability and response time of Ele.me's public endpoint. Component level detail above reflects what users of this kind of service typically report, not a vendor status feed.
Incident timeline
No incidents reported. Everything is green.
Ele.me appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.
Monitoring live signals…
No disruptions detected
No regional issues yet
About Ele.me
Ele.me is a primary food delivery and local services platform in China, facilitating orders between consumers and a vast network of restaurants and retailers. The application handles real-time GPS tracking for delivery drivers, mobile payment processing, and high-volume order management for vendors. Common failure points include the inability to process digital payments at checkout or delays in the transmission of order notifications to restaurant tablets. By observing the service from various network paths, Rimetry provides a clear picture of Ele.me’s operational status and API responsiveness for its users.
Ele.me (ele.me) is a food delivery service monitored continuously by rimetry from multiple global regions. We probe its public endpoints every 60 seconds to detect outages, latency spikes, and regional degradations the moment they happen.
Right now Ele.me is reporting as operational across our probes, with an average response time of 2387 ms and 100.00% uptime over the last 24 hours. Most users connecting to ele.me are seeing it work normally.
Common causes of disruption for services like Ele.me include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.
Paste this anywhere — your site, docs, README — and visitors see the live rimetry health for this service.
<iframe src="https://rimetry.com/embed/eleme" title="Ele.me status — rimetry" width="320" height="72" frameborder="0" loading="lazy" referrerpolicy="no-referrer-when-downgrade" style="border:0;overflow:hidden;color-scheme:dark"></iframe>
<p style="font:11px -apple-system,sans-serif"><a href="https://rimetry.com/eleme-status?utm_source=embed&utm_medium=badge" rel="dofollow">Ele.me status by rimetry</a></p>[](https://rimetry.com/eleme-status?utm_source=embed&utm_medium=badge)Related services
Other food delivery tools people watch alongside Ele.me. See the full category.
What is Ele.me?
China's major on-demand food delivery platform (Alibaba).
Ele.me is part of our Food Delivery category. You can also review current trending outages across the internet.
Common issues
- · Orders failing at checkout
- · No restaurants shown for your address
- · Live tracking frozen
- · Payment declined
Similar patterns often surface across other food delivery providers — cross-check against the global outage map.
Troubleshooting
- · Check your order list before reordering — duplicates are charged
- · Confirm location permissions if no restaurants appear
- · Try a different payment method at checkout
- · Restart the app if tracking is frozen; the order usually still progresses
- · Contact support in-app for anything already paid for
- · Check Ele.me's official social channels
Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to food delivery.
FAQ
- Is Ele.me down for everyone?
Use the live status above — green means it's likely just you. - How often is the status updated?
Every minute from four global regions. - Where can I see past Ele.me incidents?
Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive. - What else is broken right now?
See the trending outages page or narrow it to food delivery.