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Amwell status

amwell.com ·Last checked ·Healthcare
Current status
Up and running
No spike in reports
Response time
398 ms
Uptime (24h)
100.00%
rimetry Health Score
99.00/ 100Excellent
Reliability snapshot

Amwell uptime & performance at a glance

Current status
Operational
Uptime · 24h
100%
Uptime · 7 days
100%
Uptime · since Aug 5, 2026
100%
7 days measured
Response time
398 ms
Tracked incidents
0
SSL certificate
Regional availability

Is Amwell down everywhere, or just for you?

Our probes reached Amwell successfully from every monitoring region in the last check round.

Monitoring regionLast checkSuccess rate (24h)Avg response
Asia PacificReachable100%1,028 ms
EuropeReachable100%954 ms
North America (East)Reachable100%813 ms
North America (West)Reachable100%854 ms

Based on 204 automated checks in the last 24 hours. A region only appears here once we have real measurements from it.

Parts that fail separately

What to check when Amwell misbehaves

Amwell is a healthcare service in our healthcare catalog. Services like this rarely fail as one block — these pieces can break on their own, so identifying which one is affected usually explains what you are seeing.

  • Login
    Patient portal access
  • Appointments
    Booking and rescheduling
  • Records & results
    Documents loading
  • Prescriptions
    Refills and requests
  • Messaging
    Contacting care teams

Our automated checks measure reachability and response time of Amwell's public endpoint. Component level detail above reflects what users of this kind of service typically report, not a vendor status feed.

Incident timeline

No incidents reported. Everything is green.

AI summary

Amwell appears stable across all monitored regions. Community reports in the last hour are within normal noise levels.

0 reports in the last hour
Community signal
Monitoring live signals…
10 min
0
1 hour
0
Countries
0
Reports over 24h

Monitoring live signals…

By issue type

No disruptions detected

By country

No regional issues yet

About Amwell

Amwell is a telehealth infrastructure provider used by patients to schedule urgent care visits, attend therapy sessions, and consult with medical specialists via video. The service integrates digital waiting rooms, secure video conferencing, and insurance verification modules to facilitate remote healthcare. Technical problems usually appear as failed video connections, inability to log in to patient portals, or errors during the intake questionnaire. Because reliable access to healthcare is vital, Rimetry observes this platform's stability and uptime from various locations to provide real-time status updates for both providers and patients.

Amwell (amwell.com) is a healthcare service monitored continuously by rimetry from multiple global regions. We probe its public endpoints every 60 seconds to detect outages, latency spikes, and regional degradations the moment they happen.

Right now Amwell is reporting as operational across our probes, with an average response time of 398 ms and 100.00% uptime over the last 24 hours. Most users connecting to amwell.com are seeing it work normally.

Common causes of disruption for services like Amwell include backend API failures, region-specific routing problems at the CDN or ISP layer, expired TLS certificates, DNS misconfigurations, and capacity spikes during major events. rimetry combines automated probes, vendor status feeds, and verified community reports to give you a single high-confidence answer instead of guessing.

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More in Healthcare

Other healthcare tools people watch alongside Amwell. See the full category.

What is Amwell?

Telehealth platform for urgent care, therapy and specialist visits.

Amwell is part of our Healthcare category. You can also review current trending outages across the internet.

Common issues

  • · Portal login failures
  • · Results or records not loading
  • · Appointment booking errors
  • · Prescription requests not submitting

Similar patterns often surface across other healthcare providers — cross-check against the global outage map.

Troubleshooting

  • · For anything urgent, contact your provider by phone rather than waiting on the portal
  • · Try the web portal if the app fails to load records
  • · Confirm your identity-verification step completed
  • · Clear cookies if you're stuck in a login redirect
  • · Check whether only one section (results, messaging) is affected
  • · Check Amwell's official social channels

Not sure whether it's you or the service? Run a live speed test, check what your IP looks like from the edge, or watch for regional trouble on the worldwide outage map. For the wider picture, browse recent incidents or filter down to healthcare.

FAQ

  • Is Amwell down for everyone?
    Use the live status above — green means it's likely just you.
  • How often is the status updated?
    Every minute from four global regions.
  • Where can I see past Amwell incidents?
    Every event we've recorded lives in the live incident feed, and older ones are grouped in the monthly incident archive.
  • What else is broken right now?
    See the trending outages page or narrow it to healthcare.